About
In public safety, the role of the ECC shift supervisor is pivotal. Strong centers thrive on the leadership of well-prepared supervisors who can manage their teams effectively while ensuring their own mental and emotional well-being. This 3-Part Course for 911 Shift Supervisors is designed to support newly promoted supervisors in making this crucial transition. Promoting from a dispatcher or trainer role to a supervisory position in public safety is more than a promotion; it's a transformation. Delivered entirely online by Pivot360™, helping female first responders (Law Enforcement, Fire , EMS, Emergency Communication Service) to navigate their career and retirement transitions with clarity, purpose, and resilience. The Course will Cover: Understanding Your New Role: Delve into the transformative journey from being an individual contributor to becoming a leader within the 911 center. Leading With Confidence in the ECC: Leading in a high-stakes environment like a 911 center requires more than just positional authority—it demands a strong sense of self assurance and the ability to inspire others. Personal Wellbeing and Career Development: Emphasize the importance of personal well-being and career development to ensure a balanced and fulfilling career in public safety.
You can also join this program via the mobile app. Go to the app